Community Activity

  • evan replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 2 days, 7 hours ago

    Hey @Dana,

    Is it possible that the problem is that when we add people to civi it doesn’t automatically put them on the bulk mailing list (something we haven’t been doing manually when we add people)?

    Evan

  • Hi Dana,

    Civi and the website have gotten very slow. I’m not sure what’s up, but it is even slower than it was at it’s slowest before. It’s pretty hard to work in Civi. Any thoughts? Wanted to see if this is related to the server move.

    thanks,

    Cheyenna

  • evan replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 2 weeks, 2 days ago

    Hi @Dana,

    That seems right for the smart group, and I am still unsure as to what the number discrepancy is even with that. We are sending out a newsletter this week and want to make sure it reaches maximum people. Sorry to be so obtuse about this and thank you so much for all your information!

     

    Evan

  • Dana replied to the topic Planning for server changes in the forum Group logo of Website TeamWebsite 1 month, 2 weeks ago

    We’re not moving away from Koumbit, I am just pooling server resources in terms of managing updates on both the app (meaning civi and WP) and the server to run these apps. It requires extra time and costs to manage each, so in consolidating we’ll get better managed servers and more streamlined ways for me to manage udpates overall.

  • Dana replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 1 month, 2 weeks ago

    @evan is the same email addressed used in different contacts? So for example an individual and an organization has the same email address? In which case it wouldn’t be a duplicate but would be used twice and appear twice in reports and searches.

  • evan replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 1 month, 2 weeks ago

    Hi @Dana,

    From the reports: there are 32 contacts who hit ‘do not bulk email,’ 23 who hit ‘do not email,’ 186 ‘bounced delivery’ (with 16 duplicates, 18 triplets, 1 group with 4 contacts, and 1 with 7… working on cleaning that up), and 28 who hit ‘opt out.’ Still with these accounted for, there still seems to be a huge gap between how many…[Read more]

  • Hello all – count me interested at the very least. Systems for information with a fundraising focus sounds like an area where I could perhaps be a little more useful, and it sounds like I may be able to learn a thing or two as well (which is always welcome).

    Let me know when the meetings are, and hopefully I can help.

    Cheers,

    -K

  • I have some good news. We got into a program run by Civic Hall called Delta NYC. For the next month and a half they are providing us with a project manager, UX person, graphic designer, and code person. These folks are charged with executing a workplan to help us better message our work. This will include not only higher level messaging…[Read more]

  • OK. Is there a reason why we’re leaving kombuit? They’ve been pretty good, no?

  • cheyenna replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 1 month, 2 weeks ago

    I think the issue is whether the reports of opt outs and don’t email come to the same number as the difference between our full number of contacts and who is actually receiving the newsletter. It’s possible that a huge number of people have asked us not to email, but somewhat unlikely I hope. Evan Z do you feel you have what you need to do this reviewing?

  • Dana replied to the topic Giving Circle Page in the forum Group logo of Website TeamWebsite 1 month, 2 weeks ago

    It seems something is changed. Had you used a [shortcode]? Providing more details about what you want to do and what results you want after contacts are received will help me be ale to answer more throughly.

  • Dana replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 1 month, 2 weeks ago

    Unless you change the name of the group, civi will exclude anyone who opted out. If they are saying no bulk mail, they won’t be any mass email no matter the group.

  • evan replied to the topic Newsletter in the forum Group logo of Website TeamWebsite 1 month, 3 weeks ago

    Hey @dana,

     

    Is there a way to have the query include only contacts with emails listed and then exclude everybody who opted out? I’m sure there is I just don’t see a place to do it at Civi. Thanks!

     

    Evan

  • evan replied to the topic Giving Circle Page in the forum Group logo of Website TeamWebsite 1 month, 3 weeks ago

    @Dana I want the page to not be the event, but instead to be the information page that says the permalink is https://gocoopnyc.com/segp/, which is the link that is going to the event page, even though the event permalink is listed in civi as https://gocoopnyc.com/events/event/giving-circle-information-session/. Attached is a screenshot of what I s…[Read more]

  • Dana replied to the topic Giving Circle Page in the forum Group logo of Website TeamWebsite 1 month, 3 weeks ago

    By page you mean Event content type? So this event? https://gocoopnyc.com/wp-admin/post.php?post=1790&action=edit or preview here: https://gocoopnyc.com/?post_type=event&p=1790&preview=true

    You should be able to edit, please send screenshot.

    I did notice that the CiviCRM settings are no enabled, see screenshot of what needs to be checked and…[Read more]

  • thats the best way i can think of for doing it. As long as the spreadsheet he’s sharing with us is the same one they are sharing with USFWC and there arent too many being added at a time it shouldnt be too much work for us or them. the other thing we could do is give Pablo limited permissions to civi for him to enter the new members there if he is…[Read more]

  • i got a “Sorry but we are not able to provide this at the moment.
    You do not have permission to access this page.” error when i tried to access the page both on the front end of the site and in civi. i can also no longer see the menu from the appearance tab in the wordpress dashboard

  • evan started the topic Giving Circle Page in the forum Group logo of Website TeamWebsite 1 month, 3 weeks ago

    Hi team,

    I went to edit the giving circle page of the website and it was the event registration (despite the link for the page on the backend matching what shows up on the website). I made the registration page inactive hoping that it would show the actual page, but now it’s coming up with an error message. Any thoughts on what I should do @dana[Read more]

  • NYCNoWC members are now automatically members of CEANYC. Pablo has set up a spreadsheet he updates periodically and we import. Is there another way to do this? We are also joining USFWC and Ana shared they are also doing this data process with them, so maybe there’s a way to ease things for NYCNoWC so the partners stay updated and it’s easy for us…[Read more]

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